Connected Solutions Technician - PM Shift

About the role

This is where your technical expertise in connected medical systems directly supports patient care. As a Connected Solutions Technician, you’ll ensure critical healthcare technologies operate reliably—helping clinicians deliver safe and effective treatment.

Responsibilities

• Perform advanced troubleshooting and repair of electronic, hydraulic, and pneumatic medical equipment
• Diagnose and resolve issues with network-connected devices, including servers and PoE switches
• Maintain and configure computer and network equipment post-install (systems, peripherals, configurations)
• Plan and execute preventive maintenance and service schedules across assigned customers
• Perform in-field depot-level repairs on internal mechanical and electrical components
• Utilize OEM service documentation for root cause analysis and corrective actions
• Support product installations, system implementations, and configuration activities
• Participate in on-call service support as scheduled

Requirements

• 5+ years of hands-on experience servicing medical devices
• Experience troubleshooting mechanical, electrical, and networked systems
• Knowledge of network infrastructure, including TCP/IP and connected device environments
• Experience troubleshooting PoE switches, servers, and connected systems
• Valid driver’s license and ability to meet DOT requirements
• Associate degree or technical/trade certification in a related field preferred
• Certifications such as CompTIA Network+, Security+, MCSE, or MCSA preferred
• Experience working with FDA-regulated medical devices preferred

Qualifications

• Valid driver’s license and ability to meet DOT requirements

Skills

• Technical proficiency in medical devices
• Network troubleshooting and configuration
• Problem-solving and analytical skills
• Effective communication and customer service skills

Benefits

Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits.