Connected Living Coordinator

Leads the day-to-day operation of The Arc of Central Alabama's Connected Living Program (CLP), a community living option under the ADMH Community Waiver Program (CWP) where up to three individuals with intellectual and developmental disabilities (IDD) live in a trained host family's home, sharing family experiences while receiving individualized services and supports.

Responsibilities

• Recruit, screen, and select prospective Host Family Caregivers, and coordinate matching of individuals to host homes based on each person's needs, preferences, and choice.
• Verify and maintain host-family qualifications and training records, and confirm background-check clearance for all household members ages 18 and older prior to placement.
• Develop, implement, and regularly update Person-Centered Plans in collaboration with each individual, their team, host family, and support coordinators.
• Conduct regular in-home monitoring visits to each AFH (at minimum monthly, or more frequently as needed) to ensure services and supports are delivered per the PCP and meet individual needs.
• Support the AFH approval and certification process, including Prospective Provider Orientation, ACAP certification requests, Temporary Operating Authority (TOA), and Final Certification documentation (AFH policies/procedures, Individual Rights policies, Quality Improvement Plan, emergency and evacuation plans, and home accessibility documentation).
• Prepare for and support Bi-Annual HCBS Compliance Reviews, certification and credentialing reviews, and ADMH/DDD monitoring, and coordinate any remediation or corrective action plans with specific actions and timelines.
• Train, coach, and provide ongoing functional oversight and supervision to Host Family Caregivers on person-centered plan implementation, documentation, health and safety, and individual rights.
• Review service documentation, data collection, and service notes across the AFH caseload for completeness, accuracy, timeliness, and compliance.
• Monitor the health, safety, and well-being of people served; recognize and respond to signs of illness, injury, or risk; and ensure standard precautions, infection control, and emergency preparedness are followed in each home.
• Identify, report, and follow up on critical incidents and any suspected abuse, neglect, or exploitation per the Incident Prevention & Management System (IPMS) and mandatory-reporting requirements.
• Serve as the primary point of contact for families, guardians, host families, and support coordinators regarding placement, services, and day-to-day questions.
• Lead or participate in interdisciplinary team meetings and annual/periodic plan reviews, and track action items to completion.
• Monitor billing/utilization data for the AFH caseload and flag discrepancies to leadership.
• Advocate for individuals' rights, choices, and access to community resources, and safeguard freedom of choice and community integration in provider-controlled settings.

Preferred IDD-Focused Responsibilities

• Champion a person-centered, rights-based approach in which each individual's choice, self-determination, and valued social roles drive placement and service decisions.
• Ensure Personal Outcome Measures (CQL) — such as choice, relationships, community inclusion, and dignity — are reflected in plan development, host-family support, and monitoring.
• Uphold HCBS Settings Rule expectations for community integration, privacy, autonomy, and access to the greater community in each host home.
• Promote positive behavior support strategies and the least restrictive supports necessary.
• Foster genuine family-home experiences and belonging for people served within host families, while protecting individual rights and confidentiality.
• Maintain strong, respectful partnerships with families, guardians, host families, and support coordinators as core members of each person's team.

Requirements

• Bachelor's degree in a human services field (e.g., social work, psychology, special education, sociology), meeting QDDP qualification requirements.
• Minimum of one (1) year of direct experience working with individuals with IDD, consistent with Title XIX, 42 CFR 483.430.
• Completion of ADMH QDDP (Relias) training, or ability to complete within required timelines.
• Ability to complete ADMH Prospective Provider Orientation and AFH-related training, and to support ACAP certification processes.
• Must pass a statewide/criminal background check confirming no convictions for any crime of violence, abuse, neglect, exploitation, or any felony offense.
• Must pass a pre-employment drug screen; TB test if required by the Alabama Medicaid Agency (AMA Policy #WAV37).
• Valid Alabama driver's license, acceptable driving record, and ability to travel regularly to host homes and program sites.
• Ability to complete required ADMH training within 90 days, including IPMS and person-centered plan training.

Preferred Qualifications

• Master's degree in a human services field.
• Two (2) or more years of experience coordinating services for individuals with IDD.
• Experience with host-home, foster-care, or family-based residential models.
• Experience conducting person-centered planning meetings and supervisory/monitoring visits.
• Familiarity with ADMH Community Waiver Program certification, ACAP, the HCBS Settings Rule, and CQL accreditation standards.
• Familiarity with electronic documentation and data systems.

Skills

• Knowledge of ADMH AFH requirements, the HCBS Settings Rule (42 CFR 441.301(c)(4)), and Title XIX (42 CFR 483.430) QDDP standards.
• Knowledge of person-centered planning practices, Personal Outcome Measures, and positive behavior support.
• Skill in recruiting, training, and supporting host families or caregivers.
• Skill in developing and monitoring Person-Centered Plans and conducting in-home monitoring visits.
• Skill in reviewing documentation and service delivery for compliance and quality.
• Skill in clear written and verbal communication with individuals, host families, families, staff, and support coordinators.
• Ability to identify and respond to health, safety, and rights concerns promptly and to report accurately.
• Ability to manage a caseload with attention to detail and regulatory deadlines.
• Proficiency with office software and electronic documentation/data systems.

Physical & Essential Functions

• Primarily office- and community-based work combined with regular in-home monitoring visits.
• Frequent travel between host homes and program sites within the service area.
• Frequent sitting, standing, and computer use; occasional lifting up to 25 lbs.
• Ability to respond to urgent individual needs or incidents as required.
• Visual and auditory acuity sufficient to monitor health and safety.

Work Environment

• Host family homes, community-based settings, and office environments.
• Regular local travel between host homes and program sites.
• Standard business hours with flexibility for family meetings, monitoring visits, or incident response, which may include some evenings or weekends.
• Deadline-driven documentation, certification, and regulatory-visit schedule.
• May include exposure to typical household and community conditions during in-home visits (PPE provided as needed).

Benefits

• Sector-leading medical insurance benefits designed to provide quality, affordable healthcare coverage for you and your family.
• 10% retirement match with immediate vesting.
• Structured training and development curriculum that equips employees with the skills, certifications, and leadership capabilities needed to advance their careers.
• 20 days of Paid Time Off during your first year of employment.
• Double-time holiday pay for seven designated holidays each year.