Configurations Tech Level I

Contract Duration: 3 months (possible extension) • Location: North Las Vegas, NV • Onsite 2nd shift: 12:30 pm – 9:00 pm • Pay Rate: $21/hr

About the role

The Technician Level One installs and configures hardware and software on a high volume of computers, printers, and other products daily. This includes un-boxing units, configuring them to customer specifications, and re-boxing them for shipment.

Responsibilities

• Configure customer systems to required specifications.
• Test systems to ensure 100% quality.
• Maintain minimum monthly productivity goals.
• Troubleshoot problems with computer systems, including hardware, software, and peripheral equipment.
• Ensure customers receive the highest level of service.
• Communicate issues concerning customer orders to the area Help Desk or Team Leader.
• Adhere to safety procedures and guidelines at all times.
• Perform additional duties as assigned by management.
• Work beyond regularly scheduled shift when necessary; overtime is expected and may be required.

Physical requirements

• Lift and carry up to 25 pounds of force frequently (34–67% of the workday) and 26–50 pounds occasionally (0–33% of the workday). Team lift required for loads over 50 pounds.
• Push and pull up to 10 pounds of force occasionally (0–33% of the workday).
• Stand, walk, bend, lift, stoop, and carry products in combination for eight or more hours at a time.
• Work in a warehouse environment with temperature fluctuations, noise from conveyors and forklifts.

Qualifications

• High School diploma or GED.
• A+ Certification or equivalent combination of education and experience demonstrating computer knowledge.
• Net+ Certification (preferred).
• Knowledge of computer components and experience building and installing computers (preferred).