Configuration Technician
About the role
AHEAD builds platforms for digital business. We weave together advances in cloud infrastructure, automation, and analytics to help enterprises realize the promise of digital transformation. We prioritize a culture of belonging, fostering a diverse and inclusive workplace where all perspectives are represented, valued, respected, and heard. We are committed to equal opportunity employment and do not discriminate based on race, national origin, gender, religion, or any other protected characteristic.
Responsibilities
- Install and configure various operating systems across a wide range of hardware.
- Create and configure RAID arrays.
- Flash custom BIOS and firmware into hardware.
- Install software images through internal PXE environment.
- Troubleshoot computer hardware issues.
- Communicate production problems with Production, Engineering, and Sales departments.
- Assemble computer hardware from build documentation.
- Identify and quarantine defective hardware.
- Perform visual inspection on systems and accessory boxes.
- Perform diagnostic testing using third-party software such as PCDr or MemTest as well as manufacturer software such as Seatools.
- Identify and log discrepancies that vary between the build and the work instruction.
- May be required to work extended hours and weekends during peak times.
- Work as an assembly technician or fulfill other roles as needed.
Requirements
- High school diploma or equivalent.
- 1 – 3 years of experience in the assembly manufacturing field.
- Experience using computer and email, including proficiency in Microsoft Office products.
- Experience with computer hardware.
- Experience with various operating systems.
- Linux experience preferred.
Qualifications
- Work well with others and demonstrate a great work ethic.
- Must be able to work additional hours and weekends when required.
Physical Requirements
- Ability to safely and successfully perform essential job functions consistent with ADA, FMLA, and other federal, state, and local standards.
- Ability to maintain regular, punctual attendance.
- Ability to lift 50 lbs.
Pay
$22.50 - $22.50 per hour
Schedule
Flexible schedule to accommodate peak times and additional hours as needed.
Benefits
USA Employment Benefits Include Medical, Dental, and Vision Insurance, 401(k), Paid company holidays, Paid time off, Paid parental and caregiver leave, and more! See benefits here.
Use of AI
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, assessing responses, or to capture recordings and create transcriptions or summaries during interviews. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please refer to the Candidate Privacy Notice or contact us at [email protected]. You may opt-out of the review or analysis of your application and resume by AI tools by using the General Application. Please include the role you wish to apply for in the Additional Information field. You may also choose to opt-out of recording and transcription at any time, including after joining an interview. Candidates will not be penalized for choosing to opt-out. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.