Configuration/Release Manager

Duties And Responsibilities

• Develop and maintain configuration-management, configuration/change-management, and release-management plans and procedures.
• Identify configuration items and maintain authoritative baselines for software, configurations, environments, data definitions, interfaces, documents, and release artifacts.
• Establish and enforce processes for submitting, assessing, reviewing, approving, implementing, verifying, and closing changes.
• Prepare change packages and participate in CCB/CAB proceedings, including technical, business, schedule, security, data, testing, and operational impact analysis.
• Maintain change-request logs, configuration records, version histories, baseline documentation, monthly summaries, and audit trails for approved, rejected, and deferred changes.
• Develop and maintain release plans covering scope, objectives, timelines, dependencies, testing milestones, deployment windows, approvals, communications, rollback, and risk mitigation.
• Audit build packages and release candidates for configuration, documentation, test, security, accessibility, and deployment-readiness requirements.
• Career with development, testing, platform administration, data/integration, security, support, and Government stakeholders throughout release execution.
• Support approved repositories and CI/CD promotion practices using tools such as GitHub, Jira, ServiceNow, Confluence, SharePoint, or Azure DevOps.
• Lead post-deployment validation, issue capture, release retrospectives, and post-deployment reporting while preserving end-to-end traceability.

Knowledge And Skills Required

• 6+ years of experience in configuration management, change management, release management, deployment coordination, DevOps governance, or IT service management.
• Experience establishing and maintaining configuration baselines, configuration-item records, change logs, version histories, release plans, and deployment evidence.
• Practical knowledge of CCB/CAB processes, change-impact analysis, release-readiness gates, rollback planning, and post-deployment review.
• Experience supporting Agile software delivery, SaaS implementations, enterprise applications, or workflow modernization.
• Working knowledge of source control, artifact repositories, CI/CD promotion, environment management, and configuration audit practices.
• Experience coordinating across developers, testers, administrators, security teams, support teams, business stakeholders, and clients.
• Strong organizational, analytical, written communication, and documentation skills.
• Experience with tools such as Jira, GitHub, ServiceNow, Confluence, SharePoint, Teams, Azure DevOps, or comparable platforms.
• Knowledge of FedRAMP, NIST controls, Section 508, CMDBs, or continuous monitoring.
• ITIL, SAFe, DevOps, configuration-management, release-management, or comparable certification is preferred, but not required.

Education

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Business Administration, Project Management, or a related discipline, or an equivalent combination of education and experience.

Clearance

• Must be able to obtain and maintain a Public Trust clearance.