Configuration Management Lead

MEANINGFUL WORK AND PERSONAL IMPACT

In this role, you will drive the success of configuration management activities, ensuring that all change control processes and standards align with Department of War (DoW) Enterprise Service Management Framework best practices. As the CM Lead, you will play a critical role in designing, facilitating, and managing change activities and workflows, ensuring seamless transitions while maintaining compliance with DoW directives.

Job Qualifications

• Education: Bachelor’s Degree. An additional 4 years of experience may be substituted in lieu of degree.
• Certification: CompTIA Security+ or similar for IAT Level II
• Experience: 5+ years of related experience
• Technical Skills: Familiarity with CAB decision-making processes and lifecycle management. Proficiency in developing and maintaining operational documentation (e.g., CM plans, firewall rulesets, SOPs). Familiarity with Information Technology Infrastructure Library (ITIL) framework or similar change management best practices. Expertise in using SharePoint Online and Microsoft Power Platform workflows to enhance Configuration Management processes. Prior experience supporting DoW projects or familiarity with DoW Enterprise Service environments.

Skills

• Change Management Processes
• Communication
• Management Process
• Services Management
• Technical Processes

Benefits

• Growth: AI-powered career tool that identifies career steps and learning opportunities.
• Social: An internal mobility team focused on helping you achieve your career goals.
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off.
• Community: Award-winning culture of innovation and a military-friendly workplace.