Configuration Management and Documentation Specialist / Technical Writer

About the role

Location: Washington, DC (Remote). Full-Time, Exempt. Contingent upon contract award. Travel expected 0‑10%.

Responsibilities

• Build and continuously maintain the program Artifact Library.
• Author the COSE Intake Process SOP, including the RACI matrix and workflow diagram, and the accompanying Intake Workflow Configuration Documentation.
• Produce the Stakeholder Training Guide.
• Support the Program Manager on recurring reporting products -- the Weekly Progress Report, Quad Chart and Leadership Briefing Package each Friday, the monthly reports, the Contractor Project Management Plan, and the staff roster products.
• Perform configuration management of documentation and artifacts across the program, including version control, naming conventions, and change history.
• Edit engineering and security content into material a non‑engineer Government stakeholder can read and act on.

Qualifications

Required: Current DoD 8140/8570 Level III certification (IAT III, IAM III, or IASAE III) – commonly satisfied by CompTIA SecurityX (formerly CASP+), CISSP, CISSP‑ISSAP, CISSP‑ISSEP, CCSP, CISM, CCISO, CISA, or GSLC; any other credential on the current matrix at Level III also qualifies. Certification is verified against the current DoD 8140 qualification matrix before an offer is extended and cannot be waived, substituted, or satisfied by a plan to certify later. Minimum 5 years of relevant experience. Bachelor’s degree (master’s does not substitute for the experience minimum); degrees earned outside the United States require a NACES‑member equivalency evaluation. Technical writing for a Federal customer, including standard operating procedures and process documentation. Configuration management of documentation and artifacts across a program. Experience building and running an intake or work‑request process with a defined RACI. Must be a U.S. citizen able to obtain and maintain a Tier 4 / High Risk Public Trust background investigation, VA systems access, and PIV credentialing; no work may begin until an interim determination is received. Note: a technical writer or configuration management specialist holding a Level III security certification is uncommon; if you have the background and are willing to certify, indicate your progress. CompTIA SecurityX is the most accessible qualifying credential — unlike CISSP, its experience requirement is recommended rather than mandatory, so it can be attempted without a five‑year paid‑experience qualification period.

Preferred: Experience with knowledge management platforms, particularly SharePoint or Confluence. Section 508 accessibility conformance. Prior VA documentation work.