Configuration Developer - Analyst

About the role

iCapital is looking to hire an Analyst Configuration Developer who is responsible for implementing and maintaining business rules within FireLight®, Hexure’s (now part of iCapital) proprietary SaaS electronic fulfillment platform. This role builds on foundational configuration skills to handle moderately complex business logic, ensuring that financial product applications are completed “In-Good-Order” with accuracy, completeness, and compliance. This individual will collaborate closely with internal teams and clients to deliver high-quality solutions, improve user experience, and meet project timelines and KPIs.

Responsibilities

• Configure and maintain business rules within FireLight® to drive accurate and compliant user experiences for financial product applications.
• Implement configuration components including Role Codes, Review Queues, Needs Determination, mapping documents, and admin mappings.
• Ensure applications meet standards across completeness, compliance, and business requirements.
• Participate across the SDLC including requirements understanding, configuration, testing, and deployment support.
• Perform unit and integration testing to validate accuracy and quality of configured business rules.
• Support customer deployments, ensuring timely and accurate implementation of configurations.
• Monitor and resolve issues via ticketing systems (Jira), ensuring timely turnaround and minimal client disruption.
• Provide Tier 2 production support by troubleshooting configuration-related issues and triaging client tickets.
• Collaborate with cross-functional teams to resolve defects, improve configurations, and enhance platform performance.
• Use AI tools to accelerate rule creation, scenario testing, and issue investigation to improve efficiency and reduce rework.
• Ensure adherence to coding best practices including simplicity, modularity, and reusability.
• Meet utilization, productivity, and quality benchmarks, including low churn and on-time delivery.
• Participate in team meetings, providing clear updates on progress, risks, and dependencies.

Qualifications

• 1–3 years of experience in a technical or configuration-focused role
• Strong proficiency in XML (creation, editing, troubleshooting) and understanding of structured business logic
• Solid understanding of Software Development Life Cycle (SDLC) in a SaaS environment
• Familiar with FireLight® platform components and configuration concepts (or ability to ramp quickly)
• Working knowledge of tools such as Jira (ticketing), OpenAir (time tracking), Notepad++ (rule development), and Adobe Acrobat
• Exposure to integrations with third-party platforms (i.e. Salesforce, Redtail, Yellow Pages) is a plus
• Foundational understanding of financial services domain (insurance, annuities, life insurance processes, compliance requirements)
• Strong problem-solving skills with attention to detail and accuracy
• Able to manage multiple tasks and priorities in a fast-paced environment
• Effective written and verbal communication skills with the ability to collaborate across teams
• Self-driven with a learning mindset and willingness to adopt new technologies, including AI-enabled tools
• Able to work independently with minimal supervision while contributing effectively as part of a team

Pay

The base salary range for this role is $75,000 to $90,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.

Benefits

• Employer matched retirement plan
• Generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
• Parental leave
• Unlimited paid time off (PTO)

Schedule

Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This role is based in the greater Denver/Color