Configuration Analyst

About the role

Location: Brookfield, WI. Our organization is seeking an experienced System Configuration Analyst to support the build and configuration of new small-business credit card products. This role is hands-on and involves configuring card logic, payment rules, rewards structures, and product attributes across multiple internal systems. The ideal candidate has expertise in credit card issuing, payment configuration, and Agile delivery, with attention to detail and the ability to work in a fast-paced environment.

Responsibilities

• Configure credit card product attributes, payment rules, and rewards logic based on Excel-based build sheets and established internal guidelines.
• Support the setup of co-branded commercial credit card products integrated into online marketplace systems.
• Perform system configuration within Integrated Card Systems (ICS)/Mainframe (AS400), Adobe Experience Manager (AEM), and TeamSite Content Management System (CMS).
• Review, process, and validate configuration requests, ensuring accuracy through manual testing and audit checks.
• Track and manage configuration requests in accordance with SLA requirements, escalating when appropriate.
• Collaborate with product, engineering, and partner teams to ensure consistent delivery of configuration work.
• Participate in Agile ceremonies and manage configuration tasks using Jira.
• Support Business As Usual (BAU) and new project development across front-end acquisition platforms, including regulatory-driven updates.
• Maintain documentation and ensure compliance with all internal audit standards.
• Shadow team members during onboarding and assist with cross-training on configuration variable requests.

Required Qualifications

• 5+ years of experience in system configuration, product configuration, or credit card operations.
• Background in Credit Card Issuing and Payment Configuration (billing rules, posting logic, rewards, fees, parameters).
• Experience working in Agile/Scrum environments.
• Ability to work in configuration-heavy platforms (ICS/mainframe/AS400).
• Proficiency in Microsoft Excel.
• Organizational skills with the ability to pivot quickly and manage changing priorities.
• Communication skills and comfort asking clarifying questions.
• Demonstrated attention to detail, accuracy, and quality control.

Preferred Qualifications

• Experience with Content Management Systems, ideally TeamSite.
• Exposure to Adobe Experience Manager (AEM).
• Background in banking, credit card industry, or financial services.
• Familiarity with VBA.
• Knowledge of Office 365 tools such as MS Teams and SharePoint.
• Experience with Jira.
• A background in business analysis or risk management.

Benefits

• Medical, dental, vision, life, disability, and other insurance plans offering optional layer of financial protection.
• ESPP (employee stock purchase program).
• 401K program allowing contribution typically within 30 days of starting, with company match after 12 months of tenure.
• HSA (Health Savings Account on the HDHP plan).
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training program.
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months tenure.
• Certification discounts and other perks to associations including CompTIA and IIBA.
• Dedicated customer service team for consultants to address benefits and other resources.
• Certified Career Coach.
• Full list of benefits, programs, support teams and resources available in the ‘Welcome Packet’ provided by an Everforth Apex team member.