Configuration Analyst

About the role

We are seeking a configuration analyst for configuring new/existing customer implementations for RevSpring’s proprietary SaaS (software as a service) applications. This individual will be responsible for configuring customer web applications (portals) and pay gateways for RevSpring customers.

Responsibilities

• Gather, evaluate and organize customer requirements and translate to appropriate portal configurations
• Analyze inbound data files and ensure data integrity
• SME (subject matter expert) for existing and new configuration options (for multiple applications)
• Documentation and Training for existing and new configuration options
• Documentation and maintaining customer configuration profiles
• Working directly with Project Managers, Software Developers and Quality Assurance Analyst
• Some direct client communication is required

Requirements

Specific Job Skills:

• Thorough knowledge of SDLC (Software Development Life Cycle)
• SQL skills (ability to write and execute SQL queries)
• Great Attention to Detail and strong follow through skills
• Excellent Customer Service Skills
• Outstanding Communication skills (written and verbal)
• Experience coding and reviewing HTML / HTML 5
• Highly motivated, self-directed individual with the ability to work effectively within a team
• Excellent time management skills
• Ability to manage multiple projects, responsibilities and competing priorities in a fast-paced environment
• Java
• JSON
• JavaScript
• CSS
• ACH (automated clearing house)
• EFT (electronic funds transfer)
• IVR (interactive voice response)
• ETL / Data Warehouse
• Up to 10% travel may be required

Physical Capabilities: Standard categories The physical capabilities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Qualifications

Education: Qualified candidates must have a bachelor’s degree in Computer Science or a minimum of two years’ experience with software development and/or Quality Assurance testing software applications.

Skills

Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from a variety of both internal and external sources.