Confidential Advocacy, Resources and Education Advocate, Senior - Engemann Admin Student Health - Full Time 8 Hour Days (Non-Exempt)(Non-Union)

This position is housed in the Confidential Advocacy, Resources and Education – Support Center (CARE-SC) in USC Student Health and reports to the Advocate Supervisor and Director of CARE-SC.

About the role

The Confidential Advocacy, Resources and Education – Support Center (CARE-SC) Advocate, Senior will provide comprehensive advocacy, support, and consultation services to USC students impacted by sexual violence. The Advocate serves as a confidential resource, offering case management, safety planning, resource coordination, and guidance to students navigating medical, institutional, and community systems. The role includes 24/7 availability to respond to requests from DPS, USC After-Hours Call Center (Protocol), or students due to a sexual assault on or off-campus. The position requires completion of a TB test and fingerprinting.

Responsibilities

• Provide trauma-informed advocacy, crisis intervention, emotional support, and case management services to students impacted by sexual assault, relationship violence, stalking, harassment, and interpersonal violence.
• Respond to victims/survivors and provide support and advocacy services throughout medical treatment, law enforcement interactions, forensic interviews, Sexual Assault Response Team (SART), institutional, or criminal proceedings.
• Accompany sexual assault survivors to SART centers for rape exams, arrange transportation, and provide linkage to aftercare services on campus, including student health care, counseling, advocacy, Title IX, and academic accommodations.
• Lead ongoing efforts to assess and strengthen victim advocacy and support programs by identifying service needs, driving program improvements, and utilizing best practices in survivor care.
• Provide professional knowledge and expertise regarding practices, victim advocacy standards, laws and regulations, and Title IX requirements.
• Assist USC students in navigating Title IX processes, institutional complaint procedures, victim rights information, victim assistance programs, and available campus and community resources.
• Develop rapport and maintain ongoing contact with USC students to assess needs, provide safety planning, identify reporting options, and coordinate individualized support services and referrals.
• Lead collaboration with USC students, campus departments, community organizations, and external agencies to coordinate support services, enhance access to resources, and advance consistent trauma-informed practices across the institution.
• Provide guidance and consultation regarding survivor support resources, reporting options, and trauma-informed response practices.
• Maintain confidential records, case documentation, program data, and other required information in accordance with legal, ethical, and institutional standards.
• Collaborate with campus and community partners to strengthen resources and improve access to services for survivors.
• Maintain current knowledge of applicable laws, professional standards, best practices, and emerging trends through continuing education and professional development activities.
• Design and facilitate educational programs, trainings, presentations, workshops, outreach activities, and consultation services for students, faculty, and campus partners.
• Prepare reports, presentations, and other materials to support program operations, activities, and departmental initiatives.
• Demonstrate leadership in advancing trauma-informed practices and strengthening campus partnerships.
• Participate in and attend required meetings, conferences, and trainings locally and at remote locations related to the program.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in human services or related field.
• 3-5 years of experience as an advocate with interpersonal violence, sexual, or domestic violence agency.
• 3-5 years of experience working in human services or social services.
• Knowledge of counseling or case management skills.
• Ability to establish and maintain effective and supportive relationships with victims of violence.
• Crisis intervention skills.
• Knowledge of resources for survivors of violence.
• Knowledge and practice of trauma-informed care approaches.
• Ability to manage time effectively and complete multiple tasks with minimal supervision.
• Maintain personnel and client confidentiality.
• Professional appearance and demeanor.
• Ability to work effectively across different groups with cultural sensitivity.
• Strong collaboration and relationship management skills.
• Strong project and time management skills.
• Knowledge of crisis counseling and case management skills.
• Knowledge of resources for survivors of power and gender-based harm.
• Excellent listening skills.

Required Licenses/Certifications

• Certified Sexual Assault Advocate/Counselor.
• Basic Life Support (BLS) Healthcare Provider from American Heart Association.
• Fire Life Safety Training (LA City) – if no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date (required within LA City only).

Pay

The hourly rate range for this position is $34.32 - $56.19. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.