CONFERENCE SERVICES ATTENDANT (ON CALL)
About the role
Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.
Responsibilities
- Moves and places tables, chairs, and supply linens for each event in the conference center.
- Sets up items not included in the room (flipcharts, whiteboard, screens, etc.).
- Aids in conference room readiness to ensure proper materials (pens, pads, handouts, event packages, etc.) are available.
- Refreshes rooms between meetings.
- Prompts and provides detailed service as scheduled by management or by request.
- Maintains consistent phone and email communication with clients, guests, team members, and support departments.
- Offers assistance to clients and visitors throughout the building, including providing directions and escorting to conference rooms.
- Communicates with co-workers and service partners to ensure updated information is shared.
- Provides recommendations to planning managers regarding appropriate room setups.
- Collaborates to identify solutions for unique setup challenges.
- Conducts weekly site inspections of meeting rooms and contacts the necessary department if items require service.
- Assists with basic audio visual equipment, as needed.
- Maintains inventory of all supplies and notifies supervisors when additional supplies are needed.
- Performs other duties as assigned.
Requirements
- Previous customer service or houseman/porter experience preferred.
- Ability to lift up to 50 pounds.
- Working knowledge of Microsoft Office products.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
Qualifications
- Previous customer service or houseman/porter experience preferred.
- Ability to lift up to 50 pounds.
- Working knowledge of Microsoft Office products.
- Excellent written and verbal communication skills.
- Excellent organizational and time management skills.
Skills
- Customer service experience.
- Organizational skills.
- Communication skills.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/ADL
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Pay
Fixed Pay Rate: $22.00 per hour.
Schedule
On call; Days may vary, 7:00 AM to 3:30 PM. More details upon interview.
Company Information
This is R/A ! Job Summary: Summary: Ensures that all meeting rooms and public areas of the facility are maintained to the highest level of professional appearance and that all meeting requirements are met prior to the meeting start time.
About Restaurant Associates
Restaurant Associates is the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers, and corporations. Voted Glassdoor's Employee Choice Awards- Best Places to work.
About Compass Group
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.