Conference & Event Operations Manager

About the Role

You will deliver mid- to large-scale conferences, meetings, and events, including in-person, virtual, and hybrid experiences. Manage logistics, budgets, technology, and vendor relationships to deliver high-quality educational and networking experiences. Apply industry best practices and operational expertise to ensure seamless execution, attendee satisfaction, and financial accountability. You will report to the Lead Manager, Conference & Events Management and use a hybrid work schedule.

Responsibilities

• Be the primary operations liaison for assigned conferences and events, partnering with our teams, external vendors, venues, sponsors, and others to ensure operational agreement and successful event delivery.
• Create conference event orders and event space layouts, including specialized areas and exhibits, to support a creative, engaging, and cost-effective participant experience.
• Collaborate with sales and sponsorship teams on exhibit floor plans, sponsorship fulfillment, onsite logistics, vendor coordination, and related cost management.
• Manage meeting logistics, including management of any temporary staff or volunteers.
• Partner with the Virtual Events team to deliver a cohesive experience for virtual and in-person attendees.
• Stay current on industry trends, latest technology, and event best practices.
• Manage annual budgets for assigned conferences, including forecasting, financial tracking, expense management, and identifying opportunities to improve profitability and cost efficiencies.
• Reconcile final billing and prepare post-event analysis to support future planning and process improvement.
• Collaborate with partners to establish dates and locations for future conferences and manage the venue procurement process.
• Conduct site inspections and recommend locations based on program requirements, attendee experience, budget, and operational needs.
• Negotiate contracts with hotels, AV providers, temporary agencies, and other vendors to secure favorable terms, minimize organizational risk and liability, and maximize cost savings.

Requirements

• Bachelor's degree
• 6+ years relevant conference, tradeshow, or event professional work experience

Benefits

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including:

• Healthcare
• Retirement
• Paid time-off
• Parental leave
• Employee assistance program
• Resources that support your mental health
• Flexible options to choose benefits that are right for you, your family, and your lifestyle

We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

Pay

The annual salary range for this role is $80,000 - $90,000. Please note, this is a standard range and exact compensation may vary based on experience and location.

About Us

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training.