CONFERENCE COORDINATOR

About the role

Rapport is a specialized division of FLIK Hospitality Group focused on guest and employee services, meeting and event planning, and conference center management. As a Conference Coordinator, you will contribute to the operation’s success by coordinating details for conferences, meetings and special events, offering personalized solutions for clients and working with the operations team to exceed client expectations.

Responsibilities

• Answer telephones and make reservations for clients.
• Plan for use of the conference center.
• Communicate to operating departments including Conference Services, Catering, and Audio Visual as needed.
• Finalize all planning details with clients and distribute to all operating departments.
• Check all conference rooms and ensure Audio Visual equipment are set according to customer standards before client arrives.
• Provide business center services when requested.
• Track information in the database and run end of day reports.
• Perform other duties as assigned.

Requirements

• 2 years of planning experience.
• Keep abreast of industry trends and share information with staff.
• Exceptional customer service abilities.

Qualifications

• Bachelor’s degree is preferred.

Skills

• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD&D
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Pay

$70,000 – $75,000 per year