Conference Center Technology Specialist II (10:00AM-6:00PM)

About the role

Kirkland & Ellis is expanding its New York presence with the opening of a new office at 900 Third Avenue. This role will be located at the 900 Third Avenue office.

What You’ll Do

• Respond promptly and professionally to technical requests, maintaining composure and service excellence in high pressure situations.
• Ensure meeting readiness by setting up, operating, and monitoring conference room technology to support meetings, events, and virtual proceedings from start to finish.
• Operate advanced AV systems to support live event AV productions, troubleshooting complex issues in real time to ensure uninterrupted experiences.
• Collaborate with conference teams and technology partners firmwide to ensure every room, system, and meeting runs flawlessly.
• Support unified communications by configuring, operating, and troubleshooting platforms such as Cisco Webex, GoToMeeting, Zoom Meetings/Webinars, and Microsoft Teams.
• Maintain rooms and systems by performing enhanced testing and preventative maintenance to ensure all conference technology is fully functional before use.
• Improve processes and documentation by maintaining equipment inventories and updating local and firmwide documentation, processes, and procedures.
• Collaborate firmwide by partnering with Conference Technology teams across offices and responding to Service Desk tickets to resolve issues efficiently.

What You’ll Bring

• Advanced AV technical training or equivalent hands-on experience supporting high-level events in a fast-paced environment.
• Relevant experience in audio visual (AV) support for at least 5-7 years in a conference center or similar setting.
• AVIXA Certified Technology Specialist (CTS) certification.
• A strong commitment to delivering exceptional, anticipatory service and exceeding client expectations.
• Clear verbal and written communication skills with the ability to troubleshoot quickly and exercise sound judgment.
• Strong knowledge of Cisco codecs and configurations, Crestron systems, QSYS audio, and the ability to read AV drawings for tier-one troubleshooting; general proficiency with Microsoft Outlook 365 and Microsoft Office applications.
• Working knowledge of Microsoft PowerPoint and Adobe Premiere for video editing and presentation support.
• An adaptability and flexibility to stay current with evolving AV technologies; willingness to lift up to 30 pounds, move throughout the workplace, and adjust hours as needed, including occasional weekends.

Compensation

The base salary range below represents the low and high end of the salary range for this position in New York. This range may differ based on your geographic location and cost of living considerations. At Kirkland & Ellis, we consider compensation more than just a base salary. We offer an exceptional range of flexible benefits including comprehensive healthcare, paid time off, and retirement. We also offer personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.

Compensation Range

• New York: $76,000 - $105,000

How to Apply

To complete an application and submit your resume, please click "Apply Now." Don't meet every job requirement? That's okay! If you're excited about this role but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others at Kirkland.

Equal Employment Opportunity

All employment decisions, including the recruiting, hiring, placement, training availability, promotion, compensation, evaluation, disciplinary actions, and termination of employment (if necessary) are made without regard to the employee’s race, color, creed, religion, sex, pregnancy or childbirth, personal appearance, family responsibilities, sexual orientation or preference, gender identity, political affiliation, source of income, place of residence, national or ethnic origin, ancestry, age, marital status, military veteran status, unfavorable discharge from military service, physical or mental disability, or on any other basis prohibited by applicable law.