Condition Report Writer

About Us

ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry with innovative, user-designed, data-driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling, and managing used vehicles, offering transparency and comprehensive insights. Our network of brands includes ACV Auctions, ACV Transportation, ClearCar, MAX Digital, ACV Capital, True360, and Data Services.

We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. At ACV, we focus on the health, physical, financial, social, and emotional wellness of our teammates.

About the Role

Perform vehicle inspections to assess overall condition in support of the processing and sale of client vehicles in the lane and online.

Responsibilities

• Verify vehicle identification.
• Identify and update vehicle information, including Year, Make, Model, and Trim Lines.
• Inspect vehicle equipment, options, interior, tires, and mechanical components.
• Document and estimate vehicle damages.
• Take photographs as needed to support and complete reports or as necessary on sales days.
• Move vehicles throughout the lot and park them in designated areas if needed.
• Review and document odometer information.
• Assess frame condition and document damages to unibody and/or frame.
• Assess mechanical condition of vehicle, documenting issues found during the condition report process.
• Perform additional duties as assigned.

Qualifications

• High school diploma or GED required.
• Post-high school training in damage assessment is preferred.
• Background in automotive repair cost estimating preferred.

Skills and Abilities

• Ability to operate a computer, laptop, or tablet (iPad preferred).
• Ability to write reports in a professional manner.
• Basic knowledge of vehicles.
• Ability to utilize standardized lists to assign costs for damage.
• Ability to learn job-specific computer programs.
• Able to digitally photograph vehicles and upload photos to a computer.
• Must be detail-oriented.
• Valid driver’s license and safe driving record required.
• Able to work with minimal supervision.
• Able to prioritize duties.
• Able to work outside in any weather conditions.
• Regularly required to stand, walk, reach, talk, hear, stoop, kneel, crouch, and climb.
• Must be able to follow through on tasks to completion.
• Able to communicate well both in person and in writing.
• Must be able to drive a manual and automatic transmission.
• Must be able and willing to be underneath vehicles to do visual frame inspection.

Benefits

• Multiple medical plans, including a high-deductible, low-cost health plan.
• Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance.
• Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance.
• Generous paid time off options, including the greater of 3 paid sick days or in accordance with applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by law.
• Employee Stock Purchase Program with additional opportunities to earn stock in the Company.
• Retirement planning through the Company’s 401(k).

ACV is committed to an inclusive culture where every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding, free from discrimination. ACV is an equal opportunity employer.