Concierge Security Supervisor - Office Building

Site Location: New York, NY

Pay

$37.00 / hour. DailyPay is available for GardaWorld employees.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy
• Paid holidays
• Disability coverage
• Life insurance options
• Uniform provided at no cost

Schedule

Open availability required, including mornings, evenings, and overnights.

About the role

As a Concierge Security Officer, you’ll focus on customer service while working in environments such as office towers, hotels, and shopping centers. Your ability to build meaningful connections and engage with others will reassure and inspire confidence. Career growth opportunities are available, with 26% of corporate employees starting as frontline workers.

Responsibilities

• Customer service duties: welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Requirements

• Authorization to work in the U.S.
• High School Diploma or GED
• Exceptional customer service skills
• Proficiency in basic phone and computer skills (Windows 10, MS Word, Excel, email, typing)
• New York State Guard license required

Qualifications

• 2–4 years of prior experience in a supervisory role
• 2–4 years of hands-on experience with Windows 10, MS Word, Excel, email, and typing
• Security, military, or law enforcement experience is a plus