Concierge Security - Supervisor
GardaWorld · Akron, OH · 1 wk ago
Information Technology$19/hrFull-time
GardaWorld Security Services is seeking a Concierge Security Supervisor to build meaningful connections and provide exceptional customer service in environments such as office towers, hotels, and shopping centers.
About the role
As a Security Supervisor – Concierge, you will focus on customer service while ensuring the safety and protection of individuals and property. Your ability to engage with others and inspire confidence is key.
Responsibilities
- Perform customer service duties, including welcoming, verifying identity, and guiding visitors
- Manage access control and perform regular patrols to identify potential risks
- Inspect security equipment and report maintenance needs
- Respond to incidents, provide first aid, and coordinate with emergency teams
- Answer questions in person or by phone
- Write incident reports and communicate security concerns
Requirements
- Authorization to work in the U.S.
- High School Diploma or GED
- Ability to pass an extensive screening process
- Exceptional customer service skills
- Proficiency in basic phone and computer skills
- State security license, if required
Security, military, or law enforcement experience is a plus.
Benefits
- Comprehensive benefits package including medical, dental, and vision insurance
- 401(k) retirement savings plan with employer matching contributions
- Paid time off (PTO) policy and paid holidays
- Disability coverage and life insurance options
- Uniform provided at no cost
- DailyPay available for employees
- Career growth opportunities
Pay
$19.00 per hour
Schedule
Full-time, Sunday through Thursday, 3rd Shift (10 p.m. to 6 a.m.)