Concierge Security Officer

About the role

As a Concierge Security Officer, you’ll focus on customer service while ensuring safety in environments such as office towers, hotels, and shopping centers. Your ability to build meaningful connections and engage with others will reassure and inspire confidence.

Responsibilities

• Perform customer service duties: welcoming, verifying identity, and guiding visitors
• Manage access control
• Conduct regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Requirements

• Authorization to work in the U.S.
• High School Diploma or GED
• Ability to pass an extensive screening process
• Exceptional customer service skills
• Proficiency in basic phone and computer skills
• State security license, if required

Security, military, or law enforcement experience is a plus.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) and paid holidays
• Disability coverage and life insurance options
• Uniform provided at no cost
• Career growth opportunities (26% of corporate employees started as frontline workers)
• DailyPay available for employees

Pay

Competitive hourly wage of $22.05.

Schedule

Monday to Friday, 9 am to 5 pm.