Concierge Response Ambassador- Open Availability- $23HR

Key Responsibilities

• Greet residents/guests, manage visitors/access, handle packages
• Cookordinate daily schedules with client/leasing; do property rounds and respond to issues
• Lead and coach the concierge team; “own” the lobby experience
• Oversee front desk operations including visitor management, access control, and package handling
• Handle administrative tasks such as emails, logging information, and filing as required
• Communicate effectively with clients, residents, MFort supervisors, and team members
• Enforce company policies, site post orders, and standard operating procedures
• Perform other duties as assigned by site management or MFort leadership

Qualifications

• 18+
• High School Diploma/GED
• Valid IL PERC & 20-hr security training (or ability to obtain)
• 3+ years concierge/front desk leadership
• Excellent customer service, communication, multitasking; reliable under pressure
• Able to stand/walk for extended periods
• Pass drug/background checks

Schedule & Compensation

• Shift: Varies – Responsible for covering all shifts (1st, 2nd, 3rd) at various luxury high-rise buildings
• Pay Rate: $23.00 per hour and progressive pay to $24 per hour within 90 days