Concierge (Full‑Time) (Begins Late Summer) – $24/hr
Grand Hyatt · Park City, UT · 3 wk ago
Customer Service$24/hrFull-time
About the role
The Concierge will serve as a key guest-facing representative of our property, providing personalized recommendations, assisting with reservations, and creating memorable experiences for our guests throughout ski season. This role is critical in ensuring high guest satisfaction during our busiest months.
Responsibilities
- Arrange dining, transportation, and activity reservations for guests.
- Share expert knowledge of local attractions, ski services, and seasonal events.
- Aid in on-property activations and guest experiences.
- Maintain relationships with local partners and vendors to enhance guest offerings.
- Provide timely and professional responses to guest requests.
Requirements
- Previous hospitality or guest service experience preferred.
- Strong knowledge of the local area, activities, and ski offerings.
- Excellent communication and problem-solving skills.
- Flexible schedule, including availability on evenings, weekends, and holidays.
Qualifications
- High school diploma or equivalent.
- Ability to work flexible hours, including evenings, weekends, and holidays.
Skills
- Knowledge of local attractions and ski offerings.
- Excellent communication and interpersonal skills.
- Problem-solving and multitasking abilities.
Pay
The hourly wage for this position is $24 per hour.
Schedule
This role requires availability on evenings, weekends, and holidays.