Concierge/PT/3PM-8:15PM/Thursday, Friday, Saturday

About the role

In this role you will be responsible for providing assistance to residents, guests and vendors in the community.

Responsibilities

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Answer telephone calls.
• Monitor surveillance cameras, door alarms, life safety systems, building alarms and investigate any unusual activity to ensure the safety of residents and property.
• Process reports for work orders, incidents and concerns.
• Receive packages, plants, prescription drugs, etc. and deliver or hold as requested.
• Maintain the sign in/out log for the issuance of community keys and gate passes.
• Assist other departments with administrative functions.
• Ensure that resident, family and employee concerns receive timely response and follow up, striving to provide a high level of customer satisfaction.
• Maintain a positive and professional demeanor toward all residents, visitors and co-workers.

Qualifications

• Three (3) months of related experience is preferred.
• Ability to communicate clearly and effectively in English.
• Highly proficient computer skills; proficiency with Outlook, Excel and Word is required.
• Compassionate, professional, kind, engaging, empathetic and helpful.
• Ability to work as a part of a team and handle multiple tasks efficiently.
• Possess the ability to make independent decisions when circumstances warrant such action.
• Ability to maintain a positive and friendly demeanor toward the residents and co-workers.

Benefits

• Comprehensive benefits plan including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.
• Access to DailyPay, an application that allows you to access earned but unpaid wages before your next payday.

Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.