Evening Concierge (Monday - Friday, 3PM - 11PM)
Primary Responsibilities
- Solving problems and providing timely assistance to residents and prospects with care
- Event planning - executing meaningful events and activities that engage residents and foster a sense of community
- Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community
- Generating awareness, interest and excitement via social media
- Encouraging happy customers to share the love by writing reviews on social networking sites
- Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators
- Working weekends or evenings depending on the shift
What You Bring to Us
- 2+ years’ experience in a hospitality, retail, travel or hotel environment
- Outstanding communication skills, both written and verbal
- A sharp professional appearance
- C competent with various software, apps and computer programs
- An eye for detail and a knack for anticipating a customer’s needs
- A customer-focused mentality
- Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
Pay
- Competitive compensation
- Health & wellness benefits. We offer coverage for medical, dental, and vision, including access to the best doctors at an affordable price.
- Paid leave. We provide 20 days of paid time off plus holidays.
- Retail planning. We offer a 401k program with a company match.
- Tuition reimbursement. Plus, many other programs to support career development and growth.
Benefits
- A place you belong. We proudly offer a diverse range of employee resource groups, providing opportunities for our employees to connect over shared experiences, backgrounds, and cultures.
Schedule
- This position is eligible for additional bonus opportunities.
- Working evenings or weekends depending on the shift
About the Role
Evening Concierge (Monday - Friday, 3PM - 11PM)
At Bozzuto, every team member shares a deep commitment to doing good for those around us. We live this each day by designing, building, managing and maintaining one-of-a-kind residences. Whether it’s the talent within our communities or the expertise across our property operations teams, we work together to make extraordinary happen for our clients, residents and fellow team members.
Our people are dedicated to delivering exceptional experiences to everyone we serve including each other. This shared purpose drives us to excel in every role and fosters a welcoming, inclusive workplace where teamwork thrives. Guided by our core values of concern, creativity, passion and the pursuit of perfection, we are inspired and empowered to reach higher, unlock our full potential and be truly extraordinary.
Qualifications
2+ years’ experience in a hospitality, retail, travel or hotel environment
Outstanding communication skills, both written and verbal
A sharp professional appearance
C competent with various software, apps and computer programs
An eye for detail and a knack for anticipating a customer’s needs
A customer-focused mentality
Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)
Skills
Excellent problem-solving and interpersonal skills
Strong organizational and multitasking abilities
Effective communication and customer service skills
Proficiency in Microsoft Office Suite and other relevant software
Ability to work independently and as part of a team
Knowledge of local community resources and services
Experience with social media platforms and event planning
Company Information
Bozzuto is proud to be an Equal Opportunity Employer.
Bozzuto uses AI-enabled tools to enhance candidate sourcing in the recruitment process by helping identify qualified candidates for open positions.
To apply for this job, please visit this link.