Concierge / Porter (A minimum of 3 years with a valid CA DL)

Pay: $16.90 per hour (base).

About the role

The Service Lot Attendant is responsible for moving service customer vehicles, ensuring smooth and efficient traffic flow through the facility, increasing customer convenience, and maintaining an orderly service parking area.

Responsibilities

• Maintain the parking lot in a neat and organized manner, free of debris and fluid leaks.
• Regularly check to ensure all vehicles in the parking lot are locked and secure.
• Assist in moving disabled vehicles in or around the Service Department.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier.
• Inspect vehicles and record any damage on the repair order when the vehicle is taken in for service.
• Deliver keys and repair order hard copies to the appropriate Group Leaders workstation immediately after parking a vehicle in the service parking lot.
• Inspect each vehicle for lot damage that may have occurred during the vehicle’s stay in the Service Department, reporting any damage to management immediately.
• Keep service drive traffic flowing by parking vehicles in designated parking areas after service write-up and damage inspection is complete.
• Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles taken in for service.
• Remove seat covers, steering wheel covers, floor mats, and ID tags prior to returning a completed vehicle to a customer.
• Wash all vehicles in for service before delivery to the client in a timely manner.
• Inspect all vehicles for grease or other stains or debris incurred in service, cleaning them up immediately using materials and techniques specified by management.
• Keep waste cans emptied and haul bulky waste items to the dumpster on scheduled days and as needed.
• Shuttle clients to and from the dealership as needed.
• Immediately report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or its customers.
• Adhere to work schedule, arriving before the scheduled start time and being productively engaged at the workstation by the scheduled time.
• Comply with all safety rules and use all appropriate safety and personal protection equipment as required.
• Adhere to the established dress code policy at all times.
• Safeguard customer and dealer information per established policy.
• Exemplify organizational culture and hold others in the department accountable for doing the same.
• Accomplish all current and future tasks as appropriately assigned or requested.
• Perform other related duties as may be assigned.