Concierge Officer - Front Desk Security

GardaWorld Security Services is seeking a Concierge Security Officer. What matters most in this role is your ability to build meaningful connections and engage with others to reassure and inspire confidence. As a Security Officer – Concierge, you will focus on customer service while working in environments such as office towers, hotels, and shopping centers.

About the role

Site Location: Louisville, KY

Schedule

• Part-time, Thursday, 2:30 p.m. to 6:30 p.m. (2nd Shift)
• Friday, 7:30 a.m. to 6:30 p.m. (1st Shift)

Pay

Competitive hourly wage of $17/hr. DailyPay is available for GardaWorld employees.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance plans
• 401(k) retirement savings plan with employer matching contributions
• Paid time off (PTO) policy and paid holidays
• Disability coverage and life insurance options
• Career growth opportunities
• Uniform provided at no cost

Responsibilities

• Customer service duties: welcoming, verifying identity, and guiding visitors
• Manage access control
• Perform regular patrols to identify potential risks
• Inspect security equipment and report maintenance needs
• Respond to incidents, provide first aid, and coordinate with emergency teams
• Answer questions in person or by phone
• Write incident reports and communicate security concerns
• Ensure the safety and protection of individuals and property

Requirements

• Authorization to work in the U.S.
• High School Diploma or GED
• Ability to pass an extensive screening process
• Exceptional customer service skills
• Proficiency in basic phone and computer skills
• Security, military, or law enforcement experience is a plus
• State license, if required