Concierge (Full-Time) - Chatham Ridge
Navion Senior Solutions · Chapel Hill, NC · 2 days ago
On-siteCustomer ServiceFull-time
Responsibilities
- Operate community telephone and paging systems efficiently and transmit calls and messages promptly and accurately
- Greet and direct visitors in a professional, friendly, and hospitable manner
- Ensure residents and guests sign in and out of the house
- Answer inquiries according to established procedures relative to HIPAA guidelines
- Handle inquiries in a positive manner and obtain necessary information for follow-up
- Notify the Supervisor in Charge (SIC) of Resident requests for assistance in a timely manner
- Absorb and distribute mail
- Absorb and distribute office supplies
- Receive, sort, and distribute mail
- Absorb and enter requests for transportation to medical appointments in the transportation schedule
- Perform general office duties (e.g. copy, file, fax)
Requirements
- A high school diploma or equivalent
- Experience in a healthcare, hospitality, or service environment preferred
- Well-developed interpersonal and communication skills
- Ability to work in an environment conducive to caring for residents without posing a substantial safety or health threat to self or others
- Ability to work well with others and promote a team environment
Benefits
- Health Care Plan (Medical, Dental, and Vision)
- Retailment Plan (401k)
- PTO for full-time team members
- Short and Long Term Disability Insurance
- Life Insurance
- Career Advancement Opportunities