Concierge Full Time

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, Seaton Senior Living serves nearly 2,000 residents across the Mid‑Atlantic. Our communities are located throughout Pennsylvania, New Jersey, Delaware, Virginia, and Maryland, where we are dedicated to creating exceptional experiences for our residents through operational excellence, personalized care, and a commitment to enriching lives every day.

Benefits

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full‑time and part‑time hours
• Paid time off and holidays (full‑time)
• Comprehensive benefit package including health, dental, vision, life and disability insurances (full‑time)
• 401(k) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

Responsibilities

• Carry out telephone answering and reception duties as required.
• Take complete messages with pertinent information and communicate them to the intended recipient.
• Greet residents and visitors; answer inquiries and give directions.
• Collate brochures for the marketing department.
• Prepare meal tickets for team members and family members; tally meal count sheets for the dining staff.
• Update the Resident Phone List and Roster, Move‑In and Move‑Out Register daily; maintain Guest and Sign‑In Logs as necessary.
• Manage appointments for residents and family members (e.g., hairdresser, transportation).
• Maintain a neat and organized desk and entry area.
• Organize and distribute mail to residents, the Executive Director, and Department Coordinators.
• Maintain resident forms for miscellaneous credits.
• Adhere to all company personnel policies and established operating policies and procedures.
• Perform other duties as assigned.

Qualifications

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.