Concierge - Full Time

About the role

Join our team at Vitality Living as a Concierge at our Pine Valley Retirement Community! At Vitality Living, we are more than just a place of work; we are a vibrant community dedicated to creating meaningful experiences for our residents, families, and team members. Everyone is encouraged to be themselves and celebrated for it.

Responsibilities

• Manage reception desk continuously during assigned period and perform administrative duties
• Respond to residents' family members' questions and concerns and share important information with the Executive Director or Business Office Director as appropriate
• Respond and appropriately handle emergency situations that may arise in a calm, professional manner
• Organize incoming mail and ensure that it is distributed to the appropriate person
• Attend and participate in onboarding and annual training, in-services, and team member meetings as requested
• Perform other duties as assigned by Business Office Director

Requirements

• Must be at least 18 years old
• High school diploma or GED
• Ability to speak effectively before groups of customers or team members of the organization
• Demonstrate ability to communicate effectively in English, both verbally and in writing
• Must have patience, tact, cheerful disposition and enthusiasm, as well as willingness to handle residents based on their current maturity level
• Meet state or provincial health-related requirements

Benefits

• Medical, Dental, and Vision Insurance
• Generous PTO Plan
• Monthly and quarterly perfect attendance bonuses
• 401k

Schedule

Full-Time