Concierge / Front Desk Associate (On-Call)

About the role

The Front Desk Representative at Abbotswood at Stonehenge is responsible for delivering exceptional customer service while creating a warm, welcoming, and professional first impression for residents, families, guests, and team members. As the face of our community, this role plays a key part in fostering a friendly, secure, and engaging environment while supporting daily operations and ensuring every visitor feels valued from the moment they arrive.

Schedule

This position provides front desk coverage on an as-needed basis and requires the ability to work any of the following shifts as needed:

• 1st Shift: 7:30 AM - 4:00 PM
• 2nd Shift: 4:00 PM - 12:00 AM
• 3rd Shift: 12:00 AM - 7:30 AM

Candidates must be willing to train on and cover all three shifts.

Pay

Pay Rate: $17/hour

Responsibilities

• Monitor residents and guests coming in and out of the community
• Assist residents with requests as needed
• Answer incoming calls
• Maintain a neat and clean front desk and entrance area
• Respond to emergencies and supply emergency personnel

Requirements

• 6 months to 1 year of front desk, receptionist or resident relations experience
• High school diploma or GED preferred

Qualifications

• Senior Living experience a plus
• Hotel experience a plus

Skills

• Bring a smile to work every day
• Have excellent customer service skills

Benefits

• Competitive pay
• A free meal per shift
• Healthcare Benefits including Vision & Dental (Full-time only)
• Matching 401k (Full-time only)
• Paid Time Off
• Rewards and Bonus Opportunities
• Continuous Training and Growth Opportunities