Concierge Driver

Responsibilities

• Inspects vehicle to ensure operating safely and within legal guidelines weekly and/or prior to all extended trips.
• Inspects interior of vehicle following trips to ensure personal belongings of passengers are not left behind.
• Drives van to various locations as assigned, assisting all passengers/residents on and off the bus or van.
• Know and follow all established Home Care Services standards and procedures while maintaining a positive, friendly and courteous attitude toward residents, coworkers and guests at all times.
• Documents care services provided to residents in resident record.
• Observes and reports symptoms, reactions, and changes in resident condition.
• Communicates new resident requests or needs for services with Care Coordinator, Supervising Nurse or Manager.
• Attends monthly Department meetings, mandatory in-services, or completes make-up sessions with Care Coordinator, Supervising Nurse or Manager; participates in educational sessions, meetings and seminars as directed by the Manager.
• Remains current and follows safety and health standards, including but not limited to Universal Precautions, Infection Control, Hazard Communication Standards, including SDS and proper protective equipment, and emergency procedures, including those in the Emergency Response Plan.
• Detects, corrects, and reports situations that have a high probability of causing accidents or injuries to the residents, guests or co-workers.
• Reports to supervisor when no resident services are scheduled.
• Aids residents to be as independent as the resident’s abilities allow.
• Knows, upholds and follows Resident Rights and Code of Conduct policies.
• Reports to the Manager any situation where the rights of a resident may have the probability of being violated.
• Understands special needs of 65 and over group (e.g., possible loss of vision, hearing, memory, etc.); ability to effectively communicate and provide services for these age groups.
• Reports supply and equipment needs to Manager for replenishing.
• Keeps work areas clean and organized.
• Promotes teamwork within departments and between departments to ensure smooth operations and quality service to residents, guests and coworkers, including assisting when and wherever needed, treating all residents, coworkers and guests as your valued customer, communicating with coworkers to keep them informed of events, changes, and operations in a friendly, professional manner while maintaining appropriate confidentiality.

Qualifications

• Valid driver’s license.
• Ability to pass a background check.
• Experience driving in a residential setting preferred.
• Knowledge of home care services and resident rights.
• Ability to communicate effectively with residents, coworkers, and guests.