Concierge / Cash Handling Specialist – Part Time – Southaven, Mississippi

Responsibilities

• Understand and process transactions according to the Bank’s Teller Transactions Policy and Procedure Manual.
• Private Client and Commercial Deposits
• Withdrawals
• Transfers
• Check Cashing
• Loan Payments
• Loan Draws/Advances
• Loan Payoffs
• Cash Advances
• Savings Bond Redemptions
• Official Checks
• Safe Deposit Box Payments
• Lockbox Services
• Protect the bank from unnecessary risk or exposure by familiarity with procedures and completing the following as needed:
• Follow proper identification procedures and customer confidentiality guidelines
• CTRs
• SARs
• Reg CC Holds, including providing proper documentation to the client
• Monetary Instrument Logs
• Robbery Procedures
• Completing Night Drop Processing & Log, Courier Logs, and Mail Logs
• Communicate effectively with leadership and internal operations to prevent fraudulent loss to the bank
• Aid in daily operations including but not limited to the following:
• Balance the cash drawer at day’s end
• Ensure all supplies are stocked for clients
• Identify counterfeit currency
• Count and roll loose coins as needed
• Balance the ATM
• Ensure office and individual desk area remains clean and clutter free
• Monitor cash forecasting levels & place cash orders / cash shipment requests
• Scan and balance proof work
• Perform other related duties as assigned

Job Qualifications

• Minimum High school diploma or equivalent
• Minimum of 1 year Bank Teller experience
• 10-Key skills
• Mathematical skills
• Ability to work in a fast-paced environment
• Ability to count cash and coin
• Good interpersonal skills

Preferred

• Previous customer service experience
• Knowledge of bank products and services
• Understanding of federal bank regulations

Physical Demands

• Frequent standing or sitting
• Kneeling, stooping, or squatting
• Using hands or fingers to handle or feel objects, tools or controls
• Reaching with hands and arms
• Talking or hearing
• Lifting and/or moving up to 25 pounds

Work Environment

• Must communicate effectively, both verbally and in writing
• Must demonstrate strong interpersonal skills when working closely with internal business partners and external clients
• Must uphold confidentiality at all times
• May be exposed to high-risk situations (i.e., robbery)