Concierge

Join our team at Whitecap Search, where we are committed to providing exceptional service and a welcoming atmosphere for all residents and visitors. We are seeking a dedicated individual who thrives in a dynamic environment and enjoys helping others.

Responsibilities

• Greet residents and visitors and provide a welcoming, professional presence.
• Monitor the lobby/front desk and control access to the building.
• Handle packages and deliveries, depending on the building's procedures.
• Answer resident questions and help with requests.
• Receive maintenance complaints and communicate them to the superintendent, maintenance staff, or property manager.
• Coordinate with vendors and contractors when they're working in the building.
• Handle calls and messages for residents or building management.
• Assist during emergencies, following the building's emergency procedures (24/7 emergency support provided).

Requirements

• Ability to stand for long periods of time.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Ability to handle multiple tasks efficiently.
• Experience in customer service or hospitality is a plus.
• Familiarity with building security and emergency procedures is advantageous.