Concierge

About the role

We are seeking a talented Concierge to join our 3rd shift team. This position offers an extraordinary experience for our associates, emphasizing performance that exceeds expectations and a commitment to service excellence.

Responsibilities

• Establish and maintain good relations with residents, prospective residents, all customers, vendors, and co-workers.
• Communicate in a courteous and professional manner at all times.
• Open doors for residents and their guests when entering and exiting the building while maintaining a courteous disposition.
• Aid with baggage, etc., when necessary.
• Provide access for residents' guests, delivery, and service personnel upon request.
• Maintain contractor log and visitor log.
• Obtain identification as required.
• Monitor entrances and exits, and all activity in the front lobby and property entrances where applicable.

Requirements

• Availability to work a flexible schedule any day of the week.
• Excellent customer service skills while maintaining the highest standards of professionalism.
• Ability to resolve minor problems while remaining courteous and professional.
• Ability to communicate effectively.
• Ability to use and learn new computer software.
• Must be team-oriented.

Qualifications

• High school diploma or equivalent.
• Experience in a customer service or hospitality field preferred.

Skills

• Customer service skills.
• Communication skills.
• Computer literacy.

Benefits

• Full suite of benefits, including Medical, Dental, 401K, Life, Disability, and pet insurance.
• Generous Paid Time Off and holiday schedules.
• Commitment to life-long learning through internal and external trainings, and tuition reimbursement.
• Employee discounts and wellness initiatives.

Pay

Typical base pay for this role: $19- $21/ hour.

Schedule

Flexible schedule any day of the week, including evenings, weekends, and holidays.