Concierge

About the role

Founded in 1996, Stream Realty Partners (Stream) began with a vision centered around people. Headquartered in Dallas, TX, and operating in core markets coast to coast, Stream completes billions in annual transactions across office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have created our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate.

Job Description

The Concierge will support two premier office properties in downtown Chicago. This role serves as the primary point of contact for tenants, visitors, vendors, and conference center users, delivering exceptional customer experience while ensuring efficient operation of building amenities and administrative functions.

Property Summary:

• 151 North Franklin: Approximately 807,000 square feet
• 155 Wacker Drive: Approximately 1.2 million square feet

Responsibilities

Manage conference center scheduling and reservations. Coordinate tenant meetings, events, and vendor logistics. Serve as liaison between tenants, vendors, and building engineering. Coordinate furniture moves and meeting setups. Monitor utilization and resolve scheduling conflicts. Facilitate with conference center event management and logistics.

Provide concierge-level tenant service. Serve as first point of contact for inquiries and requests. Build strong tenant and visitor relationships. Support tenant engagement initiatives.

Maintain calendars and records. Support property management projects. Coordinate vendor documentation and communications.

Qualifications

• 1-3 years of administrative, concierge, hospitality, or property management experience
• Strong customer service and communication skills
• Exceptional organization and multitasking abilities
• Proficiency with Microsoft Office

Skills and Traits

• Hospitality mindset and white-glove customer service
• Proficiency in event logistics for conference center events
• Able to troubleshoot and assist with entry-level conference center tech needs (i.e. Wi-Fi set up, projection equipment, etc.)
• Knowledge in building amenities and surrounding areas to provide high quality business services for tenants and guests
• Represent Stream, ensure conference center aesthetic standards

Additional Information

Once you have completed your application, you will receive an email from notifications@smartrecruiters.com with a link to the Culture Index survey which will help us gain a better understanding of your strengths and motivational drives. Please search for the "General Survey" position in the Culture Index portal. We kindly request that you set aside 10 uninterrupted minutes within 48 hours of submitting your application.

Benefits

• Competitive salaries
• Bonuses
• Medical/dental/vision insurance
• Pharmacy benefits
• Health savings account
• Flexible spending accounts
• 401(k) plan with company matching
• PTO
• Holiday pay

Equal Opportunity Employer

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law.