Concierge
Position Details
Community Name: The Veraden
Address: 2709 E. Danforth Rd.
Phone number: +14053591230
Status: Part-time
Shift: 3pm-11pm
Weekends
About the role
Join our team at one of our senior living communities offering independent living, assisted living, or memory care, where we put Residents First while being team-focused and quality-centered. We put Residents First, and our team members matter!
Responsibilities
- Oversee front desk and greet guests
- Manages the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image
- Manage call volume and take messages as appropriate
- Keep lobby area clean and presentable daily
- Affiliate with all associates as needed at the front desk
- Make rounds around community as necessary for security procedures
- Provide basic and accurate information in-person and via phone/email
- Respond to emergency boards as needed
Requirements
- High school diploma/GED preferred
- 6 months related experience preferred
- Multitasking and time-management skills
- Excellent customer service and organizational skills
- Competency in Microsoft applications including Word, Excel, and Outlook.
- Maintain integrity and confidentiality
- Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.
Qualifications
Our Core Values are Commitment, Empowerment, Communication, Excellence, and Teamwork!
Skills
High school diploma/GED preferred
6 months related experience preferred
Multitasking and time-management skills
Excellent customer service and organizational skills
Competency in Microsoft applications including Word, Excel, and Outlook.
Maintain integrity and confidentiality
Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.
Benefits
- Company-paid telemedicine service for all full-time benefit-eligible team members
- On-Demand Pay – request a pay advance!
- Discount and rewards program – use for electronics, food, car buying, travel, fitness, and more!
- Health/ Dental/ Vision/ Disability/ Life Insurance
- Flex Spending Account
- Dependent Care Flex Plan
- Health Savings Account
- 401(k) Retirement Savings Plan with company matching!
- Paid time off and Holiday pay
- Team Member Assistance Program – counseling services at the other end of the phone!
- Discounted Meal Tickets
- Referral Bonus Program – earn money for referring your friends!
- Tuition Assistance (for programs directly related to team member's position)
Benefits
Lasting relationships with our residents who have so much wisdom to share!