Concierge

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Maintains and keeps desk and entry area neat and organized.
• Distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

QUALIFICATIONS

• Educational Requirements and Experience: High school diploma or general education degree (GED) preferred. One to three years customer service experience and/or training; or equivalent combination of education and experience.
• Knowledge, Skills and Abilities: Language Ability, Mathematical Skills, Cognitive Demands, Computer Skills, Competencies, Environmental Adaptability, Physical Requirements.