Concierge

Positions

Concierge Shifts

About the role

Ivy Park at Livermore is a premier senior living community managed by Oakmont Management Group. We provide exceptional quality, comfort, and care with five-star services and amenities. Opportunities for career growth, relocation, and travel are significant.

Responsibilities

• Provide all residents, guests, and visitors with exceptional customer service.
• Answer telephones, record, and/or direct calls to appropriate individuals in a timely, clear, concise, and professional manner.
• Monitor the Emergency Alert System and immediately respond to every call.
• Effectively manage business center and process incoming and outgoing mail.
• Maintain a safe and secure environment for all staff, residents, and guests, following established safety standards.
• Encourage teamwork through cooperative interactions with co-workers and other departments.

Requirements

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Prioritize two (2) years of experience in a hospitality setting or prior senior living community.
• Excellent customer service skills.
• Able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Pass a Criminal Background check and Health Screening tests, including physical and TB Tests.

Qualifications

• Must pass a Criminal Background check and Health Screening tests, including physical and TB Tests.
• Must be able to operate a personal computer and be proficient in MS Office programs (Word, Excel, etc.).
• Must possess written and verbal skills to interact and communicate effectively with employees, supervisors, physicians, healthcare professionals, residents, and their families.
• Must be able to pass a Health Screening test, including physical and TB Tests.
• Must be able to pass a Criminal Background check.

Skills

• Customer Service
• Telecommunications
• Office Software
• Security
• Teamwork

Benefits

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Bonus Opportunities
• Company Paid Life Insurance
• Team Member Discount Program (LifeMart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program
• Emergency Financial Assistance

Pay

$18-$18.50

Schedule

Sunday 8am-4pm, Monday-Tuesday 3:45pm-8pm, Saturday-Sunday 3:45pm-8pm