Jobs · Customer Service · Michigan

Concierge

Cedarbrook Senior Living · Rochester, MI · 3 wk ago
Customer ServiceFull-time

Responsibilities

  • Greets residents, potential residents, visitors, family members, and guests entering the community.
  • Manages external and internal calls, taking and communicating messages.
  • Aids the Business Office Director and Executive Director with special projects.
  • Aids residents with scheduling personal transportation services in conjunction with the Activities Director.
  • Sends work order requests to the Maintenance Director.
  • Aids the Activities Director with making reservations for residents for various community events.
  • Acts as a backup for Sales and Marketing inquiry calls.
  • Maintains emergency response system and fire alarm panel during daytime hours.

Qualifications

  • A high school diploma or general education degree (GED) is preferred.
  • One to three years related experience and/or training; or an equivalent combination of education and experience.

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