Concierge

About the role

Hiring Now! Are you interested in a career with a consistent schedule where you interact and help others? Aegis Gardens in Fremont is looking for a Concierge to provide exceptional customer service to our resident, guests, and families. Must be able to speak, read, and write in both English and Chinese.

Aegis Living is a national leader in retirement, assisted living and memory care; providing the finest in senior lifestyle emphasizing health, quality of life, well-being, and community.

Address: 36281 Fremont Blvd, Fremont, CA 94536

Responsibilities

• Greet and direct visitors, families, residents, and employees to the right person or place and providing exceptional customer service
• Answer all phone calls in a professional manner and handling the front desk and all assigned duties
• Coordinate medical appointments and family outings with Care and Nursing Staff
• Support the smooth operation for the Marketing Department and Office Manager
• In depth familiarity with the community layout and employees’ responsibilities

Qualifications

• Compassionate and positive attitude
• Ability to remain calm and think quickly under stressful situations
• Preferred previous experience working as a Receptionist/Concierge and/or supervisory role
• Sensitivity to resident needs and the ability to build positive relationships
• Display a desire to exceed expectations with every interaction
• Must be willing to take 2-step TB test

Benefits

• Defined Growth Opportunities
• Flexible Schedules
• Vacation + Sick Pay + Appreciation Days
• Medical/ Dental/ Vision
• 401K

Pay

$19.00/Hr (minimum and maximum)

Schedule

Working hours are between 8am - 7pm; weekends required; open to full time or part time.