Concierge Assisted living Community

Seaton Senior Living, part of the Discovery Senior Living family of companies, is a recognized industry leader in performance, innovation, and lifestyle personalization. As one of the nation’s leading senior living operators, we serve nearly 2,000 residents across the Mid Atlantic. Our communities are located throughout Pennsylvania, New Jersey, Delaware, Virginia, and Maryland, where we are dedicated to creating exceptional experiences through operational excellence, personalized care, and a commitment to enriching lives every day.

About the role

We are looking for a Concierge to join our team. The Concierge is responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Responsibilities

• Carry out telephone answering and reception duties as required.
• Take complete messages with pertinent information and communicate messages to the intended recipient.
• Greet residents and visitors, answer inquiries, and give directions.
• Collate brochures for the marketing department.
• Prepare meal tickets for team members and family members, tally meal count sheets for the Dining staff.
• Update the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manage appointments for residents and family members such as hairdresser, transportation, etc.
• Maintain and keep desk and entry area neat and organized.
• Organize and distribute mail to residents, Executive Director, and Department Coordinators.
• Maintain resident forms for miscellaneous credits.
• Maintain adherence to all company personnel policies and established operating policies and procedures.
• Perform other duties as assigned.

Requirements

• High school diploma or general education degree (GED) preferred.
• One to three years of customer service experience and/or training; or equivalent combination of education and experience.

Benefits

• Competitive wages
• Access to wages before payday
• Flexible scheduling options with full-time and part-time hours
• Paid time off and holidays (full-time)
• Comprehensive benefit package including health, dental, vision, life, and disability insurances (full-time)
• 401(K) with employer matching
• Paid training
• Opportunities for advancement
• Meals and uniforms
• Employee Assistance Program

If having a direct impact on the lives of others is appealing to you, apply today and join our team.