Concessions Supervisor - The Mann Center

Responsibilities

• Closely follows and fully completes opening and closing checklists provided by Management.
• Possesses extensive knowledge of Legends’ food and beverage program.
• Assists in the training and management of event day staff to assure compliance with company service and sanitation standards.
• Develops and enforces standards for service, sanitation, and product and food quality.
• Supervises and works closely with all concessions staff to ensure that product is properly set and displayed prior to the start of each event.
• Aids in coordinating the movement, delivery and pick-ups of necessary equipment and product to and from all concession stands before, during and after events.
• Ensures proper menu items, as well as pricing, are up for display for each event.
• Makes physical audits of inventory and product at concession stands, researches and performs reconciliations as needed.
• Alerts Management and the Warehouse Supervisor of low inventory on any items.
• Records and delivers the correct amounts of inventory for proper dispersal, ensuring to have ordered the correct amounts of supplies to maintain proper par levels for each location assigned.
• Maintains proper organization, locking up, and securing of all concessions inventory.
• Assists with month-end inventory counts and organization.
• Develops the ability to use the FOH POS system and BOH inventory systems including training and problem-solving.
• Rotates to other service locations when necessary to assist with coverage.

Qualifications

• Must be at least 18 years of age.
• High school diploma or equivalent.
• Must be able to read, speak, and write English to communicate with staff and guests.
• Must be able to work all venue events and maintain a flexible schedule to meet service demand levels, including extended hours, days, nights, weekends, and holidays.
• Must be punctual and dependable.
• Must maintain personal hygiene and a well-groomed appearance in accordance with company and venue standards.
• Must have sufficient mobility to perform assigned production tasks including constant standing, reaching, bending, stooping, wiping, pushing, and pulling for extended periods of time.
• Must be able to lift and transport items weighing 10-30 pounds, occasionally 50 pounds.
• Basic knowledge of food and beverage preparations, service standards, guest relations and etiquette preferred.
• Must show flexibility by rotating to other service locations when necessary.

Skills

• Excellent customer service skills.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.
• Knowledge of food and beverage service standards and practices.
• Basic computer literacy, particularly with POS systems and inventory management software.

Benefits

• Opportunities for career growth within the company.
• Comprehensive health insurance options.
• Flexible scheduling to accommodate various event needs.
• Professional development opportunities through training programs.

Pay

Compensation is commensurate with experience.

Schedule

Shifts may vary based on event demands, including evenings, weekends, and holidays.