Concessions Supervisor | Part-Time | Flint River Entertainment Complex

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

About the Role

The Concessions Supervisor is a hands-on leader responsible for ensuring concession stands are properly staffed, stocked, opened, operated, and closed. This role works closely with management, culinary, and warehouse teams to address operational needs and maintain a positive guest and employee experience.

About The Venue

The Flint River Entertainment Complex is owned by the City of Albany and is operated by OVG. Located in Albany, Ga., the Flint River Entertainment Complex is comprised of three venues—the Albany Civic Center, the Albany Municipal Auditorium, and the Veterans Park Amphitheatre. Hosting live spectator events, banquets, meetings, trade shows, conferences, concerts, and more, the Flint River Entertainment Complex prides itself on bringing quality entertainment to southwest Georgia.

Responsibilities

• Supervise cashiers, cooks, bartenders, stand leads, and other concession employees.
• Confirm staff assignments, attendance, uniforms, and readiness for service.
• Communicate event details, promotions, menu updates, and expectations during pre-shift meetings.
• Monitor concession locations and adjust staffing based on business needs.
• Ensure stands are clean, stocked, organized, and ready to open.
• Support employees during high-volume service periods.
• Monitor food quality, portioning, product availability, and service speed.
• Respond to guest questions, complaints, and service concerns.
• Enforce cash handling and point-of-sale procedures.
• Ensure compliance with food safety, sanitation, and responsible alcohol service requirements.
• Monitor inventory, product waste, and restocking needs.
• Report employee concerns, safety hazards, equipment issues, and incidents to management.
• Oversee closing procedures and complete required checklists and reports.
• Other duties as assigned.

Requirements

• 2-3 years of previous food service, concessions, hospitality, or retail experience.
• Previous supervisory experience is preferred.
• Strong communication, organization, and problem-solving skills.
• Ability to work in a fast-paced environment and lead a diverse team.
• Availability to work evenings, weekends, holidays, and events.
• Ability to obtain required food safety or alcohol service certifications.
• Ability to stand for extended periods and lift heavy objects.

Pay

This role pays an hourly rate of $14.00-$16.00.

Benefits

• 401(k) Savings Plan
• 401(k) matching