Concessions Supervisor - Cleveland Browns Stadium - Concessions

Job Responsibilities

• Schedules and assigns daily work assignments to a food service team and supervises the completion of tasks
• Trains and guides staff on job duties, proper food safety and sanitation procedures, customer service, etc.
• Prepares and builds food items according to standardized recipes and directions
• Properly stores food by adhering to food safety policies and procedures
• Sets up work stations including prep tables, service counters, hot wells, steam tables, etc.
• Breaks down, cleans, and sanitizes work stations
• Serves food to customers while ensuring guest satisfaction and anticipating the customers' needs
• Replenishes food items and ensures product is stocked to appropriate levels
• Maintains excellent customer service and positive demeanor towards guests, customers, clients, co-workers, etc.
• Adheres to Aramark safety policies and procedures including accurate food safety and sanitation
• Ensures security of company assets

Qualifications

• Previous supervisory experience in a related role preferred
• Previous food service experience required
• Must be able to acquire food safety certification
• Must be able to work independently with limited supervision
• Demonstrates excellent customer service skills

Physical Demands

• May include lifting, bending, pushing, pulling and/or extended walking and standing
• May require uniforms and/or usage of Personal Protective equipment (PPE)