Concessions Supervisor, Bridgestone Arena

About the Role

Delaware North Sportservice is hiring a part-time Concessions Supervisor to join our team at Bridgestone Arena in Nashville, Tennessee. As a Concessions Supervisor, you will lead team members to provide exceptional guest service in a fast-paced, game-day environment.

Pay

$18.00 - $20.00 per hour

Benefits

All team members receive:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid vacation days and holidays
• Paid parental bonding leave
• Employee assistance program
• Tuition and/or professional certification reimbursement

For more details, visit Delaware North’s benefits page.

Responsibilities

• Assign duties to scheduled team members and assist with training
• Investigate and resolve complaints regarding food quality, service, or accommodations
• Manage labor and profit loss
• Ensure proper cash handling and tip record-keeping for the shift
• Assist guests, stock shelves, count inventory, and perform cashier duties when necessary

Requirements

• Experience working in a restaurant (required)
• Minimum of 2 years of supervisory experience (preferred)
• Ability to implement rules and direct employees
• Ability to anticipate and fulfill guest needs while thriving in a fast-paced environment
• No college degree required

Physical Requirements

• Constant standing, walking, bending, reaching, and repetitive motions
• Ability to lift stock up to 50 pounds occasionally
• May be required to work outdoors or in variable temperatures depending on the season

Schedule

• Days
• Evenings
• Events
• Holidays
• Weekends

About Us

Delaware North is the concessions and retail partner at Bridgestone Arena, home to the NHL’s Nashville Predators, dating back to 1996. We manage concession outlets and four clubs, including an exclusive lounge offering an all-inclusive food and beverage experience.

As a family-owned company with over 100 years of history, Delaware North operates globally across iconic sports arenas, national parks, casinos, and more. We offer career opportunities in restaurants, hotels, sports, gaming, operations, and retail—whether part-time or full-time—and are committed to helping you achieve your professional goals.