Concessions Supervisor

What You’ll Do

As a Concessions Supervisor at Sodexo, you will oversee event-based concessions operations to ensure efficient service execution, compliance with operational standards, and a positive guest experience. This role provides on-site leadership for concession stands, kiosks, portable locations, and autonomous retail concepts during events.

This role provides on-site leadership for concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable. Assign staff to concession locations and adjust coverage based on volume and operational needs. Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments. Address guest concerns promptly and escalate issues to management as needed. Support onboarding and training of concession staff and leads.

Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 40 pounds.

Attends work and shows for scheduled shift on time with satisfactory regularity

• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

What You Bring

• A High School diploma, GED, or equivalent experience required.
• Minimum of 2–4 years of experience in concessions, food service, or event-based operations required.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales based on local and state regulations.
• Maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

What We Offer

• A flexible and supportive work environment, so you can be home for life’s important moments.
• An access to ongoing training/development and advancement opportunities to turn your job into a career.
• A full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
• In addition to Sodexo’s standard, some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.

Who we are

Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for. However, due to the contractual nature of our business, some job duties and employee benefits may vary based on the unit/work location. We encourage you to discuss any questions about Sodexo’s benefit offerings during the interview process.