Concessions Supervisor

What You’ll Do

• Oversee concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable.
• Assign staff to concession locations and adjust coverage based on volume and operational needs.
• Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments.
• Address guest concerns promptly and escalate issues to management as needed.
• Serve as a key link between frontline teams and unit leadership.
• Support onboarding and training of concession staff and leads.

What You Bring

• A High School diploma, GED, or equivalent experience required.
• Minimum of 2–4 years of experience in concessions, food service, or event-based operations required.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales based on local and state regulations.
• Must maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

What We Offer

• A flexible and supportive work environment.
• Ongoing training/development and advancement opportunities.
• A full array of benefits that support you and your family’s wellbeing.
• Paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.

Who we are

• We strive to create a better everyday for everyone and build a better life for all.
• We partner with clients to provide a truly memorable experience for both customers and employees alike.
• We embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.
• We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.