Concessions Supervisor

What You’ll Do

As a Concessions Supervisor at Sodexo, you will oversee event-based concessions operations to ensure efficient service execution, compliance with operational standards, and a positive guest experience. This role provides on-site leadership for concession stands, kiosks, portable locations, and autonomous retail concepts during events.

This role provides on-site leadership for concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable. Assign staff to concession locations and adjust coverage based on volume and operational needs. Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments. Address guest concerns promptly and escalate issues to management as needed. Support onboarding and training of concession staff and leads.

Ability to frequently lift and move up to 35 pounds and occasionally lift and move up to 40 pounds. Attends work and shows for scheduled shift on time with satisfactory regularity.

• Oversee concession stands, kiosks, portable locations, and walk-out or autonomous retail stores as applicable.
• Assign staff to concession locations and adjust coverage based on volume and operational needs.
• Conduct pre-event or pre-shift briefings to review expectations, menus, service standards, and assignments.
• Address guest concerns promptly and escalate issues to management as needed.
• Support onboarding and training of concession staff and leads.

What You Bring

• A High School diploma, GED, or equivalent experience required.
• A minimum of 2–4 years of experience in concessions, food service, or event-based operations required.
• Prior supervisory or lead experience preferred.
• Must meet minimum age requirements to supervise alcohol sales based on local and state regulations.
• Maintain a valid TIPS (Training for Intervention Procedures), TEAM (Techniques for Effective Alcohol Management), or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may be required based on state or local regulations.

What We Offer

• A flexible and supportive work environment, so you can be home for life’s important moments.
• Access to ongoing training/development and advancement opportunities to turn your job into a career.
• A full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.

Who we are

• Sodexo strives to offer comprehensive summaries of our benefits packages and detailed descriptions of the positions candidates are applying for.
• We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.