Concessions Stand Lead

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now operates as a leading presence in the Food, Beverage, and Retail industry across 200+ Entertainment, Sports, and Restaurant venues nationwide.

About the role

Join our team as a Concession Stand Lead and play a key role in delivering outstanding guest experiences at UW–Madison Badger sporting events with Levy. In this leadership position, you will oversee day-to-day concession stand operations while supervising and supporting a team of volunteers. This is an exciting opportunity for a motivated leader who thrives in a fast-paced, high-energy environment and enjoys leading teams during major sporting events. Anticipated start date in June.

Responsibilities

• Team Leadership & Supervision: Supervise, train, and support volunteer group members, assigning tasks based on strengths and operational needs. Foster teamwork, motivation, and accountability to ensure efficient stand operations.
• Stand Operations Management: Oversee all concession stand operations to ensure efficiency, safety, and compliance with company and venue guidelines. Proactively identify and resolve operational challenges during events.
• Organization & Cleanliness: Maintain a clean, safe, and well-organized concession stand at all times. Ensure products are properly stocked, displayed, and merchandised.
• Guest Experience: Deliver exceptional guest service by creating a welcoming atmosphere, answering questions, and addressing concerns promptly and professionally.
• Compliance & Safety: Ensure compliance with all food safety, sanitation, and Responsible Alcohol Service standards. Promote a safe working environment for team members and guests.
• Inventory & Product Management: Monitor inventory levels throughout events and coordinate timely restocking of products.
• Communication: Maintain clear and timely communication with supervisors regarding staffing needs, inventory issues, or operational concerns.
• Additional Responsibilities: Perform other duties as assigned to support successful event operations.

Requirements

• Leadership Experience: Minimum of one year of leadership or supervisory experience with the ability to guide and motivate a team.
• Communication Skills: Strong verbal communication skills and a customer-focused mindset.
• Food Service Experience: Previous food service experience preferred, but not required.
• Age Requirement: Must be 21 years of age or older (required for alcohol service).
• Certifications: Willingness to complete Responsible Alcohol Service Certification & Food Handler's ServSafe Certification.
• Physical Requirements: Ability to lift 20–45 pounds and remain active for the duration of events.
• Availability: Must be available to work all UW–Madison football home games and the majority of sporting events at the Kohl Center Arena.

Pay

$17.50 to $18.50 per hour plus tips.

Benefits

• Instapay (early access to your wages) and high-interest savings through the EVEN app.
• Associate Shopping Program.
• Health and Wellness Program.
• Discount Marketplace.
• Employee Assistance Program.