Concessions - Mayo Civic Center

Position: Concessions | Department: Food and Beverage | Reports to: Bar and Concession Supervisor, Food and Beverage Manager | FLSA Status: Part-Time Hourly, Non-Exempt

About the role

Providing excellent service to customers attending events or visiting concession stands. Ensuring a positive customer experience while managing transactions, preparing, and serving food and beverage.

Responsibilities

• Maintains rules and regulations of Health and Sanitation laws, as well as safe storage procedures.
• Maintains rules and regulations when it comes to serving alcohol of any kind.
• Maintains organization and cleanliness in all retail areas assigned.
• Ensures non-profits, part-time staff, third parties, and temporary staff are accurately following inventory procedures.
• Plans for daily sales flow based on projections.
• Organizes all paperwork for cashier responsibilities: physical inventory stand sheet, cash, voucher, or other required slips.
• Assists workers with troubleshooting and all Retail Food and Beverage procedures.
• Interacts with other employees, customers, and clients in a pleasant and professional manner.
• Maintains accurate transaction handling procedures at all times.
• Performs location‑worked duties assigned.
• Performs other related duties as assigned by supervisor.
• Performs all other duties as assigned.

Qualifications

Must have a High School Diploma or GED. 3 months of related experience and/or training preferred.

Skills

• Basic working knowledge of food and beverage and food & bar preparation.
• Basic math ability to accurately count and handle money.
• Maintains an effective working relationship with clients, employees, exhibitors, patrons, and others.
• Follows oral and written instructions and communicates effectively with others in both oral and written form.
• Ability to work flexible hours including daytime, evening, weekends, and holidays.

Benefits

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.