Jobs · Business Development · Iowa

Concessions

Marcus · Cedar Rapids, IA · 1 mo ago
Business Development$11/hrPart-time

Pay

Starting Pay: $11/hr. $250 Sign On Bonus.

Schedule

Variable Shifts; Part Time.

Benefits

Free Movies; Amazing Growth Opportunities.

Responsibilities

Under the direction of the theatre management team, the Concessions Attendant is responsible for providing support in the theatre and ensuring a very high level of guest satisfaction and cleanliness of the theatre. Tasks will be handled in a friendly, courteous, helpful, timely, and professional manner.

  • Complete transactions by greeting each guest, identifying the guest's request, completing loyalty transactions and thanking the guest;
  • Sell food and beverage items at the concession stand;
  • Meet sales expectations through loyalty card sign-ups, suggestive selling, upselling and sampling;
  • Operate point-of-sale terminals and make accurate change;
  • Prepare food and beverage orders while following company food safety policies, as well as those of local regulatory agencies;
  • Fill online concession orders and prepare for pickup;
  • Perform daily concession maintenance duties, including daily stocking;
  • Follow instructions on safe use of all chemicals/cleaning materials;
  • Clean and sanitize the concession stand and beverage areas for guests and associates;
  • Monitor and communicate social distancing guidelines;
  • Make certain guest service is friendly, helpful and fast;
  • Answer questions from guests and resolve any concerns;
  • Uphold Marcus' high standards and execute company-wide programs;
  • Assist with other functions as instructed by the General Manager or a member of the management team

Requirements

  • Possess strong interpersonal, verbal, and written communication skills;
  • Willing and motivated to learn new skills and tasks to meet the changing demands of the industry;
  • Flexible and accessible work schedule that includes late evenings, weekends and holidays as dictated by business needs;
  • The ability to work in a high-volume, fast-paced, team environment;
  • Have a passion for delivering unparalleled hospitality and high quality food & service;
  • Ability to follow all cleanliness, sanitation, and personal hygiene practices as

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